Question 1

What is Mediate?

Accepted Answer

Mediate is an AI-powered online dispute resolution platform that helps individuals and businesses resolve conflicts privately, calmly, and without lawyers. It provides private case rooms, AI message rewriting, evidence management, and digital agreement signing.

Question 2

Is Mediate free to use?

Accepted Answer

Yes, Mediate is free to start with one active case. Paid plans (Plus at £14.99/mo and Pro at £29.99/mo) unlock unlimited cases, AI rewriting, scheduling, e-signatures, and more. No credit card required to start.

Question 3

What types of disputes can Mediate help with?

Accepted Answer

Mediate supports family disputes, co-parenting arrangements, neighbour disputes, business and founder conflicts, relationship breakdowns, and service-related disputes.

Question 4

Does Mediate replace a lawyer?

Accepted Answer

Mediate is a structured communication and resolution tool, not a legal service. It does not replace legal advice, court proceedings, or licensed professional mediation where required. Many disputes are resolved without needing lawyers, but we recommend seeking legal advice for complex legal matters.

Question 5

How secure is Mediate?

Accepted Answer

Mediate uses 256-bit encryption and private case rooms accessible only to invited parties. Your dispute data is completely private and protected with bank-level security.

Question 6

How long does it take to resolve a dispute on Mediate?

Accepted Answer

Resolution times vary by dispute complexity, but many users reach agreement within days or weeks. Opening a case takes just 2 minutes, and our AI-assisted communication tools significantly speed up the resolution process.

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